Frequently Asked Questions / Delivery
Delivery
Shipping costs within Germany
For shipping within the Federal Republic of Germany, we charge a flat rate of €4.95 per order.
International shipping costs
For international shipping, we charge a flat rate of €11.95 per order.
The shipping flat rate for Switzerland is also €11.95 (net €10.04).
Please note that for orders with a delivery country outside the EU, as well as for their returns, possible additional costs such as customs & processing fees and taxes are to be borne by the buyer. Please inform yourself about this before placing an order with your local customs office.
For deliveries to Norway and Switzerland, the purchase value is limited to EUR 1,000 net.
How long does delivery take?
In Germany, Lanius delivers available goods after receipt of payment within 1-5 business days to your specified delivery address with the shipping company DHL GoGreen. Please note that a bank transfer credit to our account via advance payment can take 3 - 4 business days depending on the bank. If a weekend falls in between, the period will be extended accordingly.
For shipping available items within Europe, the delivery time increases to up to 14 business days, depending on the destination.
As soon as the shipping information has been transferred to DHL GoGreen, you will receive a shipping notification by email, which includes a link to track your shipment. With the tracking number, you can check the status of your order at any time. Please note that the transmission of shipping information occurs before pickup by DHL and is equivalent to a pickup order. The onward transport requested by DHL then happens as quickly as possible on the same day, at the latest within two business days.
Shipping options
Goods from the LANIUS online shop are shipped as an insured package with DHL GoGreen. We also ship to packing stations.
During the order process, you have the option to specify a different delivery address or packing station. To do this, click on the link "Add different delivery address or DHL packing station" and then select the "DHL packing station" option in the dropdown to enter the corresponding data.
For the sake of the environment, you have the option to select an already used cardboard box as a packaging option.
Which countries does the LANIUS online shop deliver to?
Orders in the LANIUS online shop can be delivered to Germany, Switzerland, Norway, Great Britain and all EU countries.
Please note that for orders with a delivery country outside the EU, possible additional costs such as customs duties and taxes are to be borne by the buyer.
Does LANIUS refund VAT for subsequent export of goods?
Unfortunately, it is not possible for us to subsequently refund VAT for goods ordered within Germany and then exported from the EU.