instructions of cancellation
You have the right to revoke a contract within fourteen days without giving reasons.
The period of revocation shall be fourteen days from the date on which you or a third party you designate who is not the carrier who has or has taken possession of the goods. Should there be a contract for the delivery of a product in several partitions or pieces on the day on which you or a third party you designate who is not the carrier, the last part or the last piece, has or has possessed.
In order to exercise your right of revocation, you must inform us of your decision to revoke this agreement by means of a clear statement (for example, a letter, fax or e-mail sent by mail).
The revocation must be sent to:
50677 Cologne, Germany
Phone: +49 (0) 221- 801118480
Fax: +49 (0) 221- 801118415
You can use the enclosed sample revocation form, but this is not required.
In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.