Help & Service

RIGHT OF WITHDRAWAL

 

You as a consumer have a legal right of revocation. We would like to inform you about the scope of the right of revocation.

Revocation instructions

You have the right to revoke this contract within a period of fourteen days without giving reasons.

The period of revocation shall be fourteen days from the date on which you or a third party you designate who is not the carrier who has or has taken possession of the goods. Should there be a contract for the delivery of a product in several partitions or pieces on the day on which you or a third party you designate who is not the carrier, the last part or the last piece, has or has possessed.

To exercise your right of revocation, you must contact us

Lanius GmbH
Rolandstrasse 65
50677 Cologne
Germany
Phone: +49 (0) 221- 801118480
Fax: +49 (0) 221- 801118415
E-mail: shop@lanius.com

By means of a clear statement (for example, a letter, fax or e-mail sent by mail) about your decision to revoke this contract.
You can use the enclosed template revocation form, but this is not required. You can download and save it on our homepage at www.lanius.com under Revocation.
In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Template Revocation Form

To:
LANIUS GmbH
Rolandstrasse 65
50677 Cologne
Germany
Phone: +49 (0)221- 801118480
Fax: +49 (0)221- 801118415
E-Mail: shop@lanius.com



I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)


 


 



Ordered on: ___________________ (*) /Recieved on: _______________________(*)

Name of consumer(s) __________________________________________

Adress(es) of consumer(s)


 


 







Date       Signature of the consumer (s) (only in the case of a communication on paper)



(*) Delete as appropriate

 

Alternatively, you can fill out and submit the digital form below.

The fields marked with * are required.
For more information on processing your personal data, please click here.

 

 

Consequences of the cancellation

If you revoke the contract, we return you every payments that we received, including the delivery costs (except for the additional costs due to another way of delivery chosen by you other than our offered, favourable standard delivery), immediately and latest within 14 days starting from the day we received your declaration of revocation of contract. 

The consumer bears the costs of returning the goods. 

For the repayment we use the same payment method you have used for your original transaction, except we explicitly agreed otherwise; in no case we will charge a fee for the repayment. 

We may refuse the repayment, until we receive the goods back or the consumer has supplied evidence of having sent back the goods, whichever is the earliest. 

You have to return or hand over the goods immediately and in any event not later than 14 days from the date on which you inform us about the cancellation of this contract. The deadline is met if you send off the goods before expiration of the 14 days deadline. 

You shall only be liable for diminished value of goods resulting from the handling other than what is necessary to ascertain the nature, characteristics and functioning of the goods. 

 

End of revocation instructions