Help & Service
Vorkasse / Banküberweisung
If you choose the payment method prepayment, you will receive an e-mail after completion of the order with all relevant payment information for your bank transfer, which you can make via online banking or at your bank. Please enter only the identification number as the reason for payment.
Please transfer the entire invoice amount within 7 days after completion of the order to the account specified in the payment information. If we do not receive the amount within 14 days, we can withdraw from the contract. Depending on the bank, a transfer may take 1 - 3 working days, if there is a weekend or holiday in between, the duration will be extended accordingly. We ask you kindly to consider this.
If you choose the payment method Sofortüberweisung, you will be redirected to Sofortüberweisung/Klarna after completing the order. To make the payment you need your BIC/IBAN and your login data for your online banking. Verification via TAN is also required.
Upon completion of the payment we are revocably authorized to collect the invoice amount from your indicated account. Should the amount not be paid due to lack of funds in the account or incorrect bank details, or should you object to the debit although you are not entitled to do so and you are responsible for this, you will have to bear the costs and fees of the chargeback.
If you choose the payment method PayPal, you will be via a secure connection redirected after completing the order and pay the invoice amount via the online payment provider PayPal. To do so, you must have a PayPal account or register with PayPal. After the registration you can quickly and safely make the payment according to the terms and conditions of PayPal. If you have any questions, please inform yourself in detail on www.paypal.com
Credit- and Debitcard
If you choose the payment method credit or debit card, you will be redirected via a secure connection to the input mask of our payment provider Unzer (Unzer Payment GmbH) after completing your order. There you enter the relevant credit card information. Your credit card account will be debited immediately after the payment process is completed. All entries and verifications are made and stored by the payment provider. We accept Visa- and Mastercard.
All payments must be made to LANIUS GmbH without deduction. As soon as we can freely dispose of the entire amount, the payment is considered to be made.
The stated delivery times are valid from receipt of money in our account.
If your place of residence is outside of Germany, payment is only possible by cash in advance, PayPal and credit card.
After completion of an order the change of your chosen payment method is no longer possible.
Please note that discount and coupon codes cannot be considered and credited retroactively. Discount and coupon codes and their value cannot be paid out.
If you have any questions, please contact us at any time at firstname.lastname@example.org