Frequently Asked Questions

We are pleased to answer all your questions about our products, the LANIUS brand and the entire purchase and return process. Simply use the group filter or the search below.

If you do not receive an answer to your question, we will gladly answer you by e-mail or phone tel:+49221 80 111 84 80 (Mon-Fri, 09:00 - 17:00).

 

Care Tips

Why is it important that I care for my clothes properly?

The qualities, cuts and the functionality of our clothes are designed to stay. We want to give you helpful tips to help you enjoy your favourite LANIUS garment even longer: It's made to be worn, cleaned, loved and, when in doubt, repaired. With good care you can extend the life of your garments and thus contribute to the protection of our resources and our environment.

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How do I care for my clothes properly?

As a general rule, please follow the care instructions on the article.

In general: low temperatures, reduced spin cycles and a wash bag for wool and silk are absolutely recommended. Furthermore, it is best to wash your garments together with similar colours and always pull them inside out - this not only prevents unpleasant discolouration but also prevents colour changes and abrasion. Close buttons and zips to prevent damage when washing. Another tip: Use bleach-free mild detergents, as these do not contain any bleach that could damage your clothes.

AIR

A care tip that is very easy to implement: Not every garment you wear needs to be washed immediately. Airing not only saves time and water, but also protects the environment and materials.

CARE

Do not hang knitted garments if possible, they can lose their knitted fit. After washing, dry the knitted garment lying down (for example on a clean towel) and pull it gently into shape. Knitwear simply needs a little time to dry.

IRONING

By ironing, you bring your favourite pieces back into shape and smooth the fibres of the fabrics that have been roughened by the washing process. Before ironing, check that the material is suitable for ironing and always observe the temperature. For special natural fibres such as silk, but also for close-to-nature fibres such as elastane, TencelTM and ECOVEROTM, we additionally recommend to put a damp cloth over the garment to be ironed. Professional tip: Invest in a good ironing pad, because with cheap ironing boards the metal braid will press through.

PILLING

They can occur in favourite pieces made of natural fibres such as wool - small nodules. This phenomenon, called "pilling", is completely natural and is simply caused by friction on the surface. This is basically a sign of the naturalness of the material. To remove the pilling knots, you can use a fluff razor, a wool comb or fine scissors. But be careful: If the knots are torn off, the fibre can be damaged. Another tip: If you have favourite pieces with fine, long hair, you can brush them up from time to time.

SPECIAL DETERGENT

Fine favourite items made of wool, silk, linen or cotton, which are washed at low temperature or even by hand, feel particularly comfortable with a special liquid detergent. It dissolves better and thus protects the fibres without impairing the washing performance.

SMALL REPAIRS

A certain amount of wear, such as a button coming off or a stitch opening, is quite normal when clothes are worn and washed frequently. On the Internet you can find very good instructions that explain step by step how to sew buttons back on, for example, or how to plug holes. Of course, we are also happy to help you with questions about how to repair your favourite part.

CARE SYMBOLS

The number of care symbols is almost as extensive as the number of road signs. So that you know exactly which care your favourite part needs in the future, we have HERE summarised the meanings of all symbols. We recommend that you follow the care instructions exactly - a small difference can have a big effect.

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How do I care for cotton?

Cotton is absorbent, tear-resistant, skin-friendly, hard-wearing and provides a pleasant wearing comfort.

* Dark and coloured textiles should be washed separately at max. 30 °C

* Wash special fibre blends only in the gentle programme (delicate wash)

* Ironing at moderate heat (max. 150 °C)

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How do I care for wool?

Wool is not very susceptible to dirt and odours, is sweat-repellent, antistatic and hardly creases.

* Dab small stains carefully with a damp cloth (professional tip: never rub!)

* Insert breaks between wearing, air regularly

* Wool washing cycle in the washing machine is only possible to a limited extent (observe label; do not leave in the machine any longer when damp and warm) Then press out in a terry loth,

* Store in a horizontal and dry position

* Remove nodules with wool razor or wool comb

* Use natural moth protection (cedar wood, lavender, cade oil)

* Heavily soiled favourite parts for professional gentle dry cleaning

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How do I care for TENCEL?

Tencel transports moisture excellently and has similar wear properties to cotton.

* Wash at max. 30 °C and only use mild detergents without bleach (reduce spinning speed)

* Tencel does not have as high a colour fastness as cotton and is sensitive to light (do not dry in the sun)

 * Iron in shape

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How do I care for leather?

Leather is relatively impermeable to water and yet breathable, especially tight and stretchy.

* Remove coarse dirt with a soft leather brush or a damp cloth (proceed very carefully, as irreparable damage can occur; please never rub or scratch)

* Treat leather with an ecological impregnating agent specially developed for the type of leather before the first use

* Every type of leather is different and requires special care

* Heavily soiled favourite parts for professional gentle dry cleaning

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How do I care for silk?

Silk has a special shine, is fine and smooth, and feels light on the skin. It is very comfortable to wear and is also absorbent and isolating.

* Hand wash at low temperature

* Wash upside down with mild silk detergent, making gentle movements in the soapy water

* Wash inside out at low temperature and iron while still slightly damp (professional tip: place a cotton cloth underneath)

* Can be easily ironed on by steamer

* In case of serious soiling, use professional gentle dry cleaning

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How do I care for alpaca wool?

Alpaca wool is particularly dirt-resistant and breathable. It is wearable in summer and winter, very suitable for allergy sufferers and soft and shiny.

* Dab small stains carefully with a damp cloth (never rub)

* Insert breaks between carrying, airing

* Wool washing cycle in the washing machine is only conditionally possible (Attention: label)

* Store in a horizontal and dry position

* Remove nodules with wool razor or wool comb

* Use natural moth protection (cedar wood, lavender, cade oil)

* Heavily soiled favourite parts for professional gentle dry cleaning

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How do I remove stains?

It is important to react immediately to stains. For this reason, we have summarised the best tricks for you:

RED WINE

* Mineral water or tap water

* Apply (a lot of) salt to the stain, brush carefully once the salt has absorbed the liquid, then wash

* For cashmere or silk: dry shampoo

* In case of dark shade after treatment: shaving foam. Then wash out and let dry.

COFFEE

* Mineral water or warm (!) water

* For dried stains: salt or baking powder * Gall soap can be used for light-coloured and very insensitive parts

BOLD

* First soak up grease with paper towels, then use plenty of hot water and washing-up liquid for washing out

* For old stains: gall soap (in one piece)

MAKE-UP

* For light, white (or dark) and insensitive clothing: bile soap or baking powder

WELDING

* Yellowish discolorations can be treated by soaking the skin in warm water at night with a shot of vinegar essence. After treatment, wash as normal in the machine.

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What does residual shrinkage mean?

For the sake of the environment, we reduce the production steps to the bare essentials and deliberately avoid additional equipment or unnecessary re-washing.

Some materials may therefore shrink a little at home after the first wash. This is indicated by the % indication of possible residual shrinkage in the online care instructions and on the care label for each article. The information always indicates the maximum possible residual shrinkage if the care recommendations are followed.

The cut and fit are designed so that shrinkage of up to a maximum of 7% does not affect the size, but you should pay particular attention to this information if the article already fits very close to the body or is intended to fit deliberately loosely.

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